Privacy Policy
Last updated: 25 September 2025
1. Introduction
Webnith ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and contact information (email, phone number, address)
- Company information and job title
- Project requirements and specifications
- Payment and billing information
- Communication preferences
- Any other information you voluntarily provide
2.2 Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on site
- Referring website
- Device information
3. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our web development services
- Communicating with you about projects and services
- Processing payments and managing billing
- Responding to inquiries and support requests
- Customizing content and user experience
- Analyzing website usage and performance
- Complying with legal obligations
- Marketing and promotional communications (with consent)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations
- In connection with a business transfer or merger
- To prevent fraud or security threats
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain:
- Client information for 7 years after project completion
- Marketing data until you opt out
- Technical logs for 12 months
- Financial records as required by law
7. Your Rights
Under New Zealand privacy law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
- Data portability
- Lodge a complaint with the Privacy Commissioner
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential cookies for website functionality
- Analytics cookies to understand usage
- Preference cookies to remember your settings
- Marketing cookies (with consent)
You can control cookie settings through your browser preferences.
9. Third-Party Services
We may use third-party services that have their own privacy policies:
- Payment processors (Stripe, PayPal)
- Analytics services (Google Analytics)
- Email marketing platforms (Mailchimp)
- Cloud hosting providers
- Customer support tools
10. International Transfers
Some of our service providers may be located outside New Zealand. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
11. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +64 7 123 4567
Address: 1/13 James Street, Whakatāne 3120, Bay of Plenty, New Zealand