Question 1

How much does a website cost?

Accepted Answer

We scope the project first, then provide a fixed, itemized quote so you know exactly what’s included. Most small-business websites land in the low-to-mid four figures, while highly custom builds cost more due to added strategy, UX/UI, and engineering time. Our basic website package starts at NZ$1,999. Extra features, integrations, content creation, or advanced SEO are priced as separate line items for your approval.

Question 2

What factors affect the price?

Accepted Answer

Price is driven by scope (pages and templates), design complexity (custom layouts, animation, brand depth), functionality (e-commerce, bookings, memberships, dashboards, integrations), content needs (copy, imagery, video), accessibility and SEO requirements, and timelines. More complexity and custom engineering generally increase cost. We’ll review each requirement with you so the quote reflects your real needs—no surprises.

Question 3

Are there ongoing costs?

Accepted Answer

Yes. Expect recurring costs for domain registration and hosting, plus any optional maintenance or support plan. Hosting varies by provider and performance needs. Add-ons such as ongoing SEO, analytics, conversion optimization, or content support are available monthly or on demand. We’ll clearly outline all recurring costs in your proposal.

Question 4

Are domain registration and hosting included in the quoted price?

Accepted Answer

No. Domain registration and hosting are not included by default. You own these services in your name. We can recommend providers, help you purchase and configure them correctly, or manage hosting as an add-on if you prefer a hands-off approach.

Question 5

How long will my project take?

Accepted Answer

A typical small-business site takes about 3–4 weeks from kickoff to launch, assuming timely content delivery and feedback. Larger or highly custom builds (e.g., e-commerce, complex integrations, custom apps) usually take 8–12+ weeks. Your schedule depends on scope, the review cycle, and third-party dependencies. We’ll share a clear plan with milestones and target dates.

Question 6

How involved do I need to be?

Accepted Answer

We handle the heavy lifting. You’ll provide goals, brand inputs, feedback on design and build reviews, and final content approvals. Staying responsive at key checkpoints keeps the project on schedule and ensures the finished site aligns with your vision.

Question 7

Who will be my point of contact?

Accepted Answer

You’ll have a dedicated project lead who coordinates designers, developers, and SEO specialists. We provide structured updates—weekly or milestone-based—so you always know what’s done, what’s next, and what we need from you.

Question 8

Is the design custom or based on a template?

Accepted Answer

Our designs are 100% custom—no off-the-shelf templates. We craft your site around your brand, audience, and goals. Custom design improves clarity of messaging, conversion rates, and long-term flexibility: we tailor layouts to your content strategy, build reusable components, and establish a visual language that’s uniquely yours.

Question 9

Will the site be mobile-first and responsive?

Accepted Answer

Yes. We design mobile-first and ensure full responsiveness across phones, tablets, and desktops. We test layouts, navigation, forms, and performance on modern browsers and common devices to deliver fast load times, readable typography, and frictionless interactions everywhere.

Question 10

Can you add special features (e-commerce, bookings, memberships)?

Accepted Answer

Absolutely. We implement online stores, subscriptions, bookings, gated content, member areas, custom dashboards, and third-party integrations (payments, CRMs, ERPs, marketing tools). We’ll scope these features in your proposal, confirm any licensing or platform fees, and plan for future enhancements.

Question 11

How do you ensure the design fits our brand and customers?

Accepted Answer

We begin with brand discovery (logo, colors, typography, tone of voice) and audience research (goals, objections, decision triggers). We review competitors and adjacent experiences, then collaborate with you through design reviews. The result is a UX/UI that clearly expresses your brand and guides customers to take action.

Question 12

Is logo design included in the website plan?

Accepted Answer

No. Logo design is not included by default. Please provide your existing logo and brand assets. If you need a new or refreshed logo, we can quote a separate branding package.

Question 13

What CMS/tech stack do you recommend?

Accepted Answer

We build a custom CMS tailored to your workflow, performance needs, and growth (typically using a modern React/Next.js front end with a secure backend). If you prefer an editor-friendly, off-the-shelf CMS, we can implement WordPress, Wix, or Shopify (for e-commerce). We’ll walk you through the trade-offs—editing experience, customization limits, performance, security, and total cost of ownership—and set up the option that best fits your team. Training and documentation are included either way.

Question 14

Can my team edit the site ourselves?

Accepted Answer

Yes. You’ll receive editor/admin access to update copy, images, and pages without writing code. We include a live walkthrough and quick-start documentation so your team can confidently manage day-to-day updates after launch.

Question 15

Who handles domain and hosting?

Accepted Answer

You own and control both. We can help you purchase and configure them, migrate from a previous provider, or offer managed hosting as an add-on if you want us to handle uptime, updates, and backups.

Question 16

Will the site be secure and use HTTPS (SSL)?

Accepted Answer

Yes. We launch with an SSL certificate and follow security best practices, including updates, backups, and hardening. If you choose a maintenance plan, we’ll continue to monitor and apply security updates to keep your site safe over time.

Question 17

Do we own the website after launch?

Accepted Answer

Yes. You own your content, the custom code we create for you (excluding any third-party licensed components), and all delivered assets. At project close, we hand over admin access, credentials, and any relevant source files so you’re in full control.

Question 18

Do we need to provide content and images?

Accepted Answer

We provide the content and stock images as outlined in your plan. If you prefer, you can supply your own content and images.

Question 19

Is the site SEO-friendly?

Accepted Answer

Yes. We build on strong technical SEO foundations: clean information architecture, fast load times, semantic markup, structured headings, optimized images with alt text, and indexation basics. If you want to compete for specific keywords, we also offer ongoing SEO campaigns and content programs post-launch.

Question 20

Do you offer maintenance and support after launch?

Accepted Answer

Yes. We include a post-launch warranty window for snags and small refinements. For ongoing care, our optional plans cover updates, backups, security monitoring, minor enhancements, and priority support. You can also engage us ad hoc if you prefer.

Question 21

Will you train our team?

Accepted Answer

Yes. We provide a live training session, role-based access, and quick-start guides. If needed, we can record Loom tutorials or schedule refresher sessions later.

Question 22

Can the site grow with us?

Accepted Answer

Absolutely. We design modular components and an extensible architecture so you can add pages, features, or integrations without a full rebuild. Tell us about future plans and we’ll bake scalability into the initial setup.

Question 23

Have you worked in our industry?

Accepted Answer

Often, yes—but industry familiarity isn’t required. Our discovery process gets us up to speed quickly, and we tailor UX/UI to your audience’s language and decision criteria. We’re happy to share relevant case studies and references.

Question 24

How should we choose the right agency?

Accepted Answer

Look for a portfolio that reflects quality and versatility, transparent pricing, a clear process, strong communication, and a team that understands your goals. Start with a low-commitment discovery call to gauge fit, approach, and value.

Question 25

Should I choose WordPress or a template-based builder, or use a modern stack like React?

Accepted Answer

If you need a simple marketing site quickly and on a tight budget, WordPress or a template-based builder can be perfectly fine. If you want long-term flexibility, speed, and a custom experience that can grow with your business, a modern React stack—most often Next.js—is usually the better choice. React/Next.js offers excellent performance (SSR/SSG/ISR), cleaner integrations, a component system tailored to your brand, fewer plugin risks, and an editor-friendly setup when paired with a headless CMS. The trade-off is a higher initial build cost than a themed WordPress site, but you gain scalability, security, and control. At Webnith, we default to React/Next.js for performance and growth, but we’re platform-agnostic and will recommend the best fit for your goals and budget.

Why Choose Webnith for Web Design & Development

Strategy Before Screens

Clear Scope & Milestones

Brand-First Storytelling

UX Mapped to Buyer Journey

Reusable Component Library

Performance & Accessibility

Plans that Fit — Launch, Grow, or Go Advanced

Pricing is “From” and excludes GST. Revisions are unlimited within agreed scope during design & build.

Basic — Launch

UX & Content

SEO & Performance

Forms & Analytics

Trust & Compliance

Business — Growth

UX & Content

SEO & Performance

Conversion & Integrations

Insights & QA

Custom — Advanced

Architecture & Security

Performance & Delivery

Data & Identity

Compliance & QA

Essential

Scope Guardrails

Catalog, Checkout & Ops

SEO & Trust

Growth

Scope Guardrails

Discovery & Merchandising

Checkout, Payments & Shipping

Content, CRM & Ops

Custom

Architecture & Experience

Integrations & Operations

Data, Testing & Security

Starter

Custom

How Web Design & Development Works with Webnith

Discovery & Goals

Scope, Timeline & Milestones

UX Architecture

Visual Design System

Content & CMS

Development & Integrations

QA, Accessibility & Performance

Launch & Ongoing Care

Recent Work

TurboCar Garage

Wellness Wagon

City Clean Services

Satisfaction Guaranteed

100% Satisfaction

Beautiful & Fast

No Lock-ins

Support

Web Design & Development — Frequently Asked Questions